RETURN POLICY

ALL SALES ARE FINAL. RETURNS OR ITEM EXCHANGES (IF AVAILABLE) WILL ONLY BE ACCEPTED IF YOU RECEIVED THE WRONG ITEMS OR DEFECTIVE/DAMAGED ITEMS AND CONTACT US WITHIN 5 DAYS OF DELIVERY.

TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE UNUSED AND IN THE SAME CONDITION THAT YOU RECEIVED IT.
WE RESERVE THE RIGHT TO DENY ANY ITEM THAT DOES NOT MEET THESE REQUIREMENTS.

IN THE INSTANCE THAT THE GOODS YOU RECEIVED ARE NOT UP TO QUALITY (THE WRONG SIZE/COLOR WAS SENT OR THE GOODS WERE DAMAGED FOR A NUMBER OF REASONS DURING THE MANUFACTURING PROCESS), A REFUND OR ITEM EXCHANGE (IF AVAILABLE) CAN BE REQUESTED.

PLEASE EMAIL US USING OUR CONTACT US FORM OR AT OUR EMAIL ADDRESS SALES@MIZUKIDESIGNS.COM AS SOON AS YOU ARE MADE AWARE OF THE ISSUE WITH YOUR ORDER NUMBER AND ANY FURTHER INFORMATION YOU MAY HAVE.

IT IS THE SOLE DISCRETION OF MIZUKI DESIGNS WHETHER A REFUND OR EXCHANGE WILL BE ISSUED AND NO GUARANTEE IS MADE THAT A REFUND OR EXCHANGE WILL MADE REGARDLESS OF THE TIME FRAME AFTER ORDERING.